Simple path, a person behind it
Parcel labels are self-service; a question about one goes straight to the founder’s inbox.
Quote help
Questions about package size, rate options, delivery signal, checkout, label status, carrier adjustments, or the customs declaration on a label to Canada, the UK, Germany or Australia.
Restrictions and returns
Restricted or unusual items, pickups, returns, and a parcel that online checkout cannot sell.
Tracking help
Carrier scans, delivery status, tracking exceptions, and label handoff questions.